Quality Policy
Owens Products, Inc. is dedicated to delivering the highest level of quality and customer satisfaction through the never-ending pursuit of excellence in all of our products, services and relationships.
The fundamentals for achieving our commitment to total customer satisfaction are:
- A comprehensive understanding of customer expectations, requirements and compliance to statutory, regulatory and industry requirements
- Demonstrating quality leadership in all our processes, striving always for world class performance
- Continual improvement by analyzing process efficiency through the use of Customer and Internal Key Performance Indicators
- Dedication to quality excellence by all our associates
